What is Jackie’s Story?

• It’s all about people. Those who receive advice and support, and those who give it.


• Jackie’s Story takes the user on an ‘ageing well’ journey through the true-life course of a person called Jackie. 


• Through Jackie’s story we aim to demonstrate how our Frailty I-CARE toolkit can be used by frontline professionals and managers to deliver and plan services that prevent frailty and support older people, families and carers living with frailty.


How to use Jackie’s Story

• Jackie’s story is separated into 5 stages across the life course of a person (including a summary video). 


• In each stage, there is a life-story video followed by useful information around the acronym ICARE (Involve, Consider, Assess, Respond, Evaluate).


• At each stage, we discuss the risk factors for frailty and associated complications and explore what advice, support and care to offer and how to measure whether we are making a difference.


• To access the full life story of Jackie click here.